Leamington Spa, Warwickshireinfo@gweinstallations.co.uk

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# Privacy policy
What we collect when you contact us, why we need it and what we do with it, in plain English.

## Who we are
Gas Water Energy Installations Ltd is a gas, heating, plumbing and ventilation business based in Leamington Spa, Warwickshire, operating as a Gas Safe registered business under registration 981690. We are the data controller for the personal information described in this policy.

You can reach us about anything in this policy by phone on 07341 057021 or by email at info@gweinstallations.co.uk.

## What information we collect
When you contact us or complete an enquiry form on this website, we collect the details you give us: your name, telephone number, email address, the postcode or town of the property, the service you need and any job details you describe.

When we carry out work, we also record information necessary to complete and document it, the property address, appliance details, test readings, certificate details and the invoice record.

This website may collect standard technical information such as your IP address and browser type through hosting and analytics services, used to keep the site working and understand overall usage.

## How we use your information
We use your contact and enquiry details to respond to you, arrange a survey where one is needed, prepare a quotation, schedule the work and keep you informed while it is in progress.

We use job and appliance records to issue certificates and paperwork, to honour the 12-month workmanship guarantee, to register manufacturer guarantees on equipment we install, and to meet our obligations as a Gas Safe registered business.

We may contact you about a service that is due, such as an annual boiler service or the renewal of a landlord gas safety certificate. You can ask us to stop at any time.

## Our lawful basis
We process enquiry information to take steps at your request before entering into a contract, and job information to perform that contract. Where we keep records to satisfy gas safety and certification obligations, we do so to comply with legal requirements. Where we contact you about a service becoming due, we rely on our legitimate interest in maintaining the safety of work we have carried out.

## Who we share it with
We do not sell your personal information and we do not share it for marketing purposes.

We share information only where it is necessary: with appliance manufacturers to register guarantees, with the Gas Safe Register and other bodies where certification or notification is required, with our insurers or professional advisers if a claim or dispute arises, and with the service providers that host this website and handle our enquiry forms, email and accounting records on our behalf.

Where you are a tenant, the certificate for work at the property will normally be provided to the landlord or their agent, who instructed the work.

## How long we keep it
Enquiries that do not lead to work are kept only for as long as they are useful in following up, and are then deleted.

Records of completed work, certificates and invoices are kept for as long as needed to support the guarantee, our safety and certification obligations and our statutory accounting and tax duties, after which they are deleted or destroyed securely.

## Your rights
You have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to delete information we no longer need to keep, to object to or restrict certain processing, and to withdraw consent where we relied on it.

To exercise any of these rights, contact us at info@gweinstallations.co.uk. If you are not satisfied with how we have handled your information, you can complain to the Information Commissioner's Office.

## Cookies and this website
This website uses only the cookies and similar technologies needed to serve pages reliably and to understand overall usage. It does not run advertising trackers. You can block or delete cookies in your browser settings, though some parts of the site may then behave unexpectedly.

Where we embed a map or link to our Google Business Profile, that content is served by Google and subject to Google's own privacy terms.

## Security
We take reasonable technical and organisational measures to protect the information we hold, including limiting access to the small team who need it. No transmission over the internet can be guaranteed completely secure, so please do not send sensitive financial details by email.

## Changes to this policy
We may update this policy where our practices or legal obligations change. The version published on this page is the current one.

## Questions about your data?
Call 07341 057021 or email info@gweinstallations.co.uk and we will deal with it directly.

Contact usTerms &amp; conditions

Gas Safe registered engineers (981690) covering domestic, commercial and industrial gas, heating, plumbing and ventilation work across Warwickshire and the Midlands. Owner-led by Ryan Conniff.

07341 057021info@gweinstallations.co.ukLeamington Spa, Warwickshire

- @gweinstallations

### Services
Boiler installation, repair &amp; servicing
- Domestic gas engineering
- Commercial &amp; industrial gas engineering
- Central heating installation &amp; repair
- Landlord gas safety certificates (CP12)
- Building mechanical &amp; ventilation services
- Commercial plumbing
- Domestic &amp; general plumbing
- Bathrooms
- Planned &amp; contract maintenance
- Emergency call-outs &amp; breakdowns

### Service Areas

- Leamington Spa
- Warwick
- Kenilworth
- Coventry
- Stratford-upon-Avon
- Rugby
- Solihull
- Warwickshire
- West Midlands
- Oxfordshire
- Buckinghamshire
- East Midlands
- London

### Company

- About us
- Our work
- Contact
- Privacy policy
- Terms &amp; conditions
- Cookie policy

© 2026 Gas Water Energy Installations Ltd. All rights reserved.

Gas Safe Register No. 981690 · £2m public liability · £10m employers' liability

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